blog – WannaBook

Fantastic service. I have been using Wannabook for almost a year and was one of the first customers when it rolled out. I have experienced the odd glitch in the system (usually due to my own event upload error) but these have always been fixed within minutes. Can’t praise the team – Natalie & Nick enough! I have messaged at silly hours of night with questions and they are always responsive and helpful. Natalie has been to our play cafe to do in person demos and has sent tutorials to me to help me upload events which is so helpful and idiot proof. Natalie set the entire system up for me and it is so simple. She even helped me with drifting up my POS when we were first opening. Thank you SMART entertainment!! Highly recommend!

Hannah

Little Land of Play

I’ve been really impressed with both the software and the team behind it. It does exactly what I need; reliable, easy to use, and packed with smart features. But what really makes it stand out is the customer service. Natalie has been amazing, always responsive, helpful, and genuinely cares about getting things right. Even replies outside of normal hours on a regular basis which is incredibly helpful. It’s rare to find this kind of personal support these days. Highly recommend.

Jon

LB's Coffee Shop

Nick from smart entertainment is always so helpful and patient and accommodating of all of our questions. Easy to contact and talks us through so we understand what we are doing.

Alyson

Southsea Play Café

How to Seamlessly Manage Check-In Through Your Booking System