Booking & Ticketing That Just Works
Take bookings, sell tickets, manage capacity, and keep your venue running smoothly with an online booking system built specifically for the leisure industry.
Whether you run a play centre, escape room, activity centre, farm attraction, or seasonal event, WannaBook brings bookings, ticketing, payments, capacity, and day-to-day venue management together in onesimple platform.
What Is an Online Booking System?
An online booking system allows your customers to book sessions, activities, events, tickets, and experiences directly through your website, without needing to call your venue or wait for someone to process the booking manually.
But for a leisure venue, taking a booking is only part of the job.
You also need to manage capacity, schedules, payments, customer information, waivers, staff, and check-ins. You may have walk-ins arriving at the same time as online bookings, multiple activities running throughout the day, and busy periods where every available space matters.
That is where WannaBook is different.
It is more than a way to take online bookings. It gives your team the tools to manage what happens before, during, and after the booking.
Why Your Venue Needs More Than a Basic Booking System
Running a leisure venue can get complicated quickly.
A Saturday morning might mean managing online bookings, phone bookings, walk-ins, birthday parties, and multiple sessions at the same time. Then there are capacity limits, customer waivers, payments, check-ins, and the inevitable last-minute changes.
Your booking system should make this easier, not add another layer of admin.
WannaBook helps you:
- Reduce manual admin
- Prevent double bookings
- Manage capacity in real time
- Keep staff organised
- Take bookings 24/7
- Sell tickets, parties and packages
- Manage walk-ins alongside online bookings
- Speed up customer check-in
- Improve the booking experience
- Create more opportunities to increase revenue
Everything stays connected, so your team can see what is happening without jumping between different systems.
Everything You Need to Manage Bookings
WannaBook brings the different parts of your booking operation together, from the first customer booking through to arrival.
Booking & Ticketing
Give customers an easy way to book whenever they are ready.
- Online bookings
- Tickets and admissions
- Sessions and events
- Parties and packages
- Group bookings
- Real-time availability
- Automated booking confirmations
- QR code tickets
Whether customers are booking a play session, an escape room, a birthday party or a seasonal event, they can see what is available and book online.
See our Ticketing System for Venues
Customer Experience
Make the booking process straightforward for your customers from start to finish.
- Mobile-friendly booking
- Digital waivers
- Customer information
- Gift vouchers
- Memberships and passes
- Upgrades and add-ons
- Automated confirmations
- QR code check-in
Customers can complete more of the process themselves, while your team spends less time answering routine booking questions.
Venue Operations
Online bookings are only useful if they work alongside the rest of your venue.
WannaBook helps you manage:
- Multiple activities
- Session schedules
- Staff requirements
- Walk-ins
- Phone bookings
- Customer check-ins
- Rooms and resources
- Day-to-day venue operations
Your online and in-house bookings stay connected, giving your team a clearer view of what is happening throughout the day.
See our Leisure Booking System
Payments & EPOS
Keep payments connected to the booking process.
WannaBook supports online payments through a trusted payment provider, Stripe.
Our integrated EPOS system also allows you to manage on-site sales alongside bookings, tickets, and customer admissions.
That means your team can sell products, food and drinks, merchandise, tickets, and other items without having to manage completely separate systems.
Capacity Management
Knowing how many people you can accommodate is just as important as knowing how many bookings you have.
WannaBook gives your team real-time visibility of availability and capacity, helping you avoid overselling and keep sessions running safely and smoothly.
You can manage capacity across sessions, activities, and events while keeping online bookings, phone bookings, and walk-ins connected.
Why These Features Matter
A booking system shouldn’t just give you more buttons to click.
It should solve problems.
Less admin
Automated confirmations, digital waivers, online payments, and customer information mean fewer repetitive tasks for your team.
Fewer booking problems
Real-time availability and capacity management help prevent double bookings, overbooking, and scheduling clashes.
More revenue opportunities
Sell parties, packages, memberships, gift vouchers, upgrades, extras and tickets alongside your core bookings.
A better customer experience
Customers can find availability, book, pay, complete their waiver and receive their confirmation without needing to contact your venue.
A more organised team
Your staff can see bookings, capacity, schedules, and check-ins from one connected system.
The result is simple: less time spent managing bookings and more time spent running your venue.
Built for the Complexity of Leisure Venues
Generic booking software often works well when every booking follows the same process.
Leisure venues are different.
You might have several activities running at once, different capacity limits, multiple rooms, party packages, seasonal events, and customers arriving without a booking.
WannaBook is designed around those realities.
Multiple activities
Manage different activities and sessions without creating separate booking systems for each one.
Different capacity rules
Set capacity around the way your venue actually operates.
Walk-ins and online bookings
Take bookings online while still allowing your team to manage phone bookings and customers who arrive at the venue.
Parties and groups
Manage larger bookings, packages and groups without having to build the booking manually every time.
Seasonal events
Run Halloween events, Christmas experiences, pumpkin picking, special sessions and other time-limited events alongside your everyday bookings.
Rooms, resources and schedules
Keep activities, rooms and resources organised so your team knows what is happening and when.
This is where a leisure booking system needs to do more than simply put a calendar on your website.
See how our Activity Centre Booking System handles more complex venues.
From Booking to Check-In
WannaBook connects the customer journey from the moment someone decides to book.
1. Customers find your venue
Customers can discover your booking link through your website, social media, email campaigns, and other channels.
2. They choose what they want to do
Customers select an activity, session, event, party, or package.
3. They see live availability
WannaBook shows what is actually available, helping prevent overbooking and unnecessary back-and-forth with your team.
4. They add guests and extras
Customers can add participants, upgrades, extras, and other products to their booking.
5. They pay and complete their booking
Payments and digital waivers can be completed as part of the booking process.
6. They receive their confirmation
Customers receive their booking information and digital ticket where applicable.
7. They arrive and check in
QR code scanning helps your team get customers through the door quickly.
8. Your team sees everything in one place
Bookings, capacity, customer information, and check-ins stay connected so your team can see what is happening in real time.
Who Is WannaBook For?
WannaBook is built for leisure businesses that need more than a basic appointment booking system.
Leisure & Family Venues
Soft play centres, play cafés, trampoline parks, family attractions and visitor attractions.
Explore our Leisure Booking System
Activity Centres
Escape rooms, laser tag, climbing centres, axe throwing, VR racing and multi-activity venues.
Explore our Activity Centre Booking System
Events & Seasonal Attractions
Halloween events, Christmas experiences, pumpkin picking, workshops, special events and limited-capacity sessions.
Explore our Event Booking System
Ticketed Venues
Attractions, museums, exhibitions and other venues that need timed entry, ticketing and fast check-in.
Why Choose WannaBook?
We’ve worked in the UK leisure industry for over 20 years, so we understand what it is actually like to run a busy venue.
The Saturday rush. Half-term madness. Last-minute party bookings. Customers asking if you can squeeze them in.
WannaBook was built around those realities.
It gives you the tools to take bookings, manage capacity, sell tickets, and keep your venue organised without making your team work around the software.
Built for leisure
WannaBook is designed specifically around the needs of leisure and activity venues.
Easy to use
Your team shouldn’t need a manual every time they want to make a change.
UK-based support
When you need help, you get real people who understand the leisure industry.
One connected platform
Bookings, ticketing, capacity, waivers, payments, check-ins and venue management work together.
No monthly fee
There are no monthly subscription fees or contracts. You only pay when customers make an online booking.
How Much Does an Online Booking System Cost?
The cost of booking software varies depending on the platform and the features you need.
WannaBook keeps things simple.
There is no monthly fee and no contract. You can sign up and start using the platform without paying a subscription, and you only pay when a customer makes an online booking.
The features you need to run your venue are included, giving you a straightforward way to manage bookings without committing to a monthly software bill.
See WannaBook Pricing
Frequently Asked Questions
An online booking system allows customers to book activities, sessions, events, tickets or other experiences through your website. It can also help your team manage availability, capacity, payments, customer information, and check-ins.
The terms are often used interchangeably. An online booking system generally refers to the customer-facing booking process, while booking software can also include the tools your team uses to manage bookings, schedules, customers, and venue operations.
WannaBook provides both in one platform.
Yes. WannaBook provides real-time availability and capacity management, helping venues control how many customers can book each session, activity, or event.
Yes. Your team can manage online bookings alongside phone and in-venue bookings, helping keep availability up to date and reducing the risk of double bookings.
Yes. WannaBook supports parties, packages, and group bookings, making it suitable for venues that regularly deal with larger bookings.
Yes. Digital waivers can be built into the booking journey, allowing customers to complete them before they arrive.
Yes. WannaBook can be used to sell tickets, sessions, and events with real-time availability and capacity management.
Yes. WannaBook supports online payments through payment providers.
Ready to Make Bookings Easier?
See why leisure venues choose WannaBook.