Take bookings, sell tickets, manage capacity, and keep your venue running smoothly with a leisure booking system built for the way leisure businesses actually operate.
WannaBook brings online bookings, ticketing, scheduling, capacity management, payments, digital waivers, and check-in together in one connected platform. Whether you run an activity centre, soft play, escape room, farm attraction, trampoline park or seasonal event, WannaBook helps you spend less time managing bookings and more time running your venue.
What Is a Leisure Booking System?
A leisure booking system lets customers book sessions, activities or events directly through your website, without phone calls, manual admin or spreadsheets. But leisure venues aren’t like gyms or salons. You deal with:
- Families
- Groups
- Sessions
- Capacity limits
- Safety rules
- Multi‑activity scheduling
- Peak‑time surges
A leisure booking system must handle all of that, automatically. WannaBook is built for exactly these challenges.
Why Leisure Venues Need More Than a Generic Booking System
Leisure businesses don’t always operate like traditional appointment-based businesses.
A salon might need to schedule one customer with one member of staff. A leisure venue could have hundreds of customers arriving for different activities, sessions and events throughout the day.
You may need to manage several activities at once, each with its own capacity, duration, pricing and requirements. Customers might book for themselves, their children, a group or an entire party. You may also need to collect waivers, take payments, manage walk-ins, and check customers in when they arrive.
A generic booking system can make some of these processes possible, but leisure venues often need software designed around these operational requirements from the start.
WannaBook is built specifically around leisure bookings.
That means your booking system can support the complexity behind the customer experience without forcing your team to manage multiple disconnected systems.
What Can a Leisure Booking System Do?
A modern leisure booking system should do more than simply put a booking form on your website. It should help manage the complete process from availability and booking through to payment, arrival, and venue management.
Online Booking & Ticketing
Give customers an easy way to book activities, sessions, admissions and tickets online.
WannaBook allows you to sell individual tickets, packages and different booking options while controlling availability and capacity.
Customers can see available options, select their preferred time, and complete their booking online.
Your team can then manage those bookings from the same platform.
For venues that need more advanced ticketing functionality, WannaBook also supports events, admissions and different types of venue experiences.
Explore our online booking system
Capacity Management & Scheduling
Capacity is one of the most important considerations for a leisure venue.
You may have a maximum number of customers for a session, activity, room, or venue. You may also need to coordinate several activities taking place at different times.
A capacity management system helps you control availability based on the rules of your venue.
WannaBook helps you manage:
- Session capacities
- Activity availability
- Different time slots
- Multiple activities
- Scheduling
- Resource availability
- Online and onsite bookings
This helps prevent overbooking while giving customers an accurate view of available sessions.
Events, Parties & Group Bookings
Leisure venues often generate significant revenue through parties, group bookings and events.
These bookings can be more complicated than a standard individual reservation because they may involve multiple guests, activities, packages, food, extras, or specific arrival requirements.
WannaBook allows you to manage different types of group and event bookings alongside your everyday bookings.
You can also create specific events and manage ticket sales and availability online.
From birthday parties to seasonal attractions and special events, your booking system can support different types of customer experiences without requiring a separate system for each one.
Explore our Event Booking System
Customer Management
Every booking creates useful customer information.
A leisure booking system can help you keep customer details, booking information, and interactions organised, making it easier for your team to understand who is visiting your venue and what they have booked.
WannaBook includes tools for managing customer information alongside bookings.
Customers can also access their bookings through the customer portal, making it easier to manage their information and booking details without contacting your team.
You can also use features such as memberships, gift vouchers, and play passes to encourage repeat visits.
Payments & EPOS
Payments are an important part of the booking journey, but customers may also spend money after they arrive.
WannaBook connects online bookings and onsite operations, so your team can manage customer payments and venue sales more efficiently.
Online payments can be processed through Stripe, with support for convenient payment methods such as Apple Pay and Google Pay.
WannaBook also includes integrated EPOS functionality, allowing venues to manage onsite sales alongside admissions and bookings.
This creates a more connected view of transactions across the venue rather than relying on separate systems.
Digital Waivers & Check-In
Some leisure activities require customers to complete a waiver before participating.
Managing this manually can create additional administration and delays when customers arrive.
A digital waiver system can move this part of the process online, allowing customers to provide the required information before their visit.
WannaBook can connect digital waivers with the booking journey, helping your team collect the information they need before customers arrive.
QR-based check-in can then help reduce queues and make arrival more efficient.
Built for Complex Leisure Operations
The best leisure booking software needs to handle the operational complexity behind the customer experience.
Imagine an activity centre offering several different experiences throughout the day.
Each activity may have its own:
- Capacity
- Duration
- Availability
- Age requirements
- Pricing
- Staffing requirements
- Waiver requirements
At the same time, customers may want to book more than one activity, add extras or make a group booking.
Your team may also need to accommodate walk-ins and bookings made over the phone.
WannaBook brings these processes together so your venue has a clearer picture of bookings and availability.
This is particularly useful for businesses managing multiple activities or areas within the same venue.
Instead of maintaining separate spreadsheets, calendars, and booking systems, your team can manage the operation from one connected platform.
From Booking to Check-In
A leisure booking system should support the entire customer journey, not just the moment when someone makes a reservation.
With WannaBook, the journey can work like this:
1. Choose an activity
Customers browse your available activities, events or sessions online.
2. Select availability
Customers choose a suitable date and time based on the availability you have configured.
3. Add participants
Customer and participant information can be collected as part of the booking process.
4. Complete payment and waiver
Customers can complete payment online and provide any required waiver information.
5. Receive confirmation
The customer receives their booking confirmation and the relevant details for their visit.
6. Check-in
When customers arrive, your team can use check-in tools to process arrivals efficiently.
7. Manage the visit
Your team can view bookings, manage customers, and handle onsite activity from the same platform.
The result is a connected booking journey from the initial online search through to arrival at your venue.
Who Is a Leisure Booking System For?
A specialist leisure booking system can support a wide range of businesses that rely on bookings, tickets, sessions or admissions.
WannaBook is designed for venues including:
- Soft play centres
- Play cafés
- Activity centres
- Escape rooms
- Laser tag venues
- Rage rooms
- Axe throwing venues
- Trampoline parks
- Inflatable parks
- Climbing centres
- Farm attractions
- Visitor attractions
- Museums
- Outdoor cinemas
- Pumpkin picking
- Halloween attractions
- Christmas events
- Ice skating
- Aqua parks
- VR racing and experiences
Whether customers are booking a 60-minute activity, buying an admission ticket, arranging a birthday party or attending a seasonal event, the booking system needs to reflect how your venue operates.
What Makes a Leisure Booking System Different?
Not every booking platform is designed for leisure.
A specialist system needs to consider the way leisure venues manage capacity, sessions, activities, groups, admissions and customer arrivals.
| Requirement | Generic Booking Software | Specialist Leisure Booking System |
| Timed sessions | May be limited | Designed around sessions |
| Capacity management | May be limited | Core functionality |
| Ticketing | May require additional tools | Built around venue admissions |
| Group bookings | Varies | Designed for leisure groups |
| Multiple activities | May be difficult | Supports multiple activities |
| Digital waivers | May require another system | Can form part of the booking journey |
| Events | Varies | Designed for event bookings |
| Walk-ins | Varies | Can work alongside online bookings |
| Venue operations | Often limited | Designed around leisure operations |
The important difference is not simply how customers make a booking. It is what happens before, during, and after that booking.
WannaBook is designed to connect those processes.
Why Choose WannaBook?
WannaBook is built specifically for UK leisure businesses that need more than a basic online booking form.
It combines booking and venue management functionality in one platform, helping businesses manage the customer journey and their day-to-day operations.
Built for leisure
WannaBook is designed around the requirements of leisure, activity and event venues rather than traditional appointment-based businesses.
No monthly subscription
WannaBook has a straightforward pricing model with no sign-up costs, monthly subscription fees, or contracts.
You pay when your customers make their own online bookings.
One connected platform
Manage bookings, ticketing, scheduling, capacity, payments, customers, waivers and check-in from one system.
UK-based support
Get support from a UK-based team when you need help managing your booking system.
Designed to grow with your venue
Whether you operate one activity or a venue with multiple experiences, events and booking types, WannaBook provides the tools to manage your operation.
How Much Does a Leisure Booking System Cost?
The cost of a leisure booking system depends on the software provider and the features your venue requires.
Some booking platforms charge a monthly subscription, while others use setup fees, contracts, transaction fees, or additional charges for particular features.
WannaBook takes a different approach.
There are no sign-up costs, monthly subscription fees or contracts. Instead, WannaBook charges a fee when a customer makes their own online booking.
This gives leisure businesses a more predictable way to access booking software without committing to a monthly subscription.
You can see the full pricing information on our online booking system pricing page.
Frequently Asked Questions
A leisure booking system is software that helps leisure venues manage bookings, availability, capacity, customers, payments, and day-to-day operations. WannaBook brings these functions together in one platform, with features for bookings, ticketing, parties, memberships, digital waivers, check-in, and more.
The right features depend on how your venue operates, but useful capabilities can include online bookings, capacity management, scheduling, ticketing, parties and group bookings, digital waivers, payments, customer management, and check-in. WannaBook brings these features together in one platform built for leisure venues.
Yes. WannaBook helps venues manage capacity and availability across activities and sessions, so teams can control how many customers can book and see what availability remains.
Yes. WannaBook supports parties, packages, and group bookings alongside individual sessions and advance bookings, giving venues one place to manage different types of bookings.
Yes. WannaBook’s digital waiver system allows customers to complete waivers before they arrive, helping reduce paperwork and making the arrival process more straightforward for your team.
Yes. WannaBook can manage online bookings alongside walk-ins and bookings made by your team, helping keep availability and bookings together rather than relying on separate systems.
Pricing varies between booking providers. WannaBook has no sign-up costs, monthly subscription fees or contracts. Instead, a fee applies when customers make their own online bookings. Walk-ins, phone bookings and bookings made by venue staff don’t incur the online booking fee.
Ready to Use a Booking System Built for Leisure Venues?
From online bookings and ticketing to capacity management, digital waivers and check-in, WannaBook gives leisure venues the tools they need to manage bookings and run their operation more efficiently.
Start using WannaBook today.